Introduction To Critel Professional Services

1.0 Company Profile – Critel Professional Services  critel.ca

The Company:

Critel Professional Services (Critel) is a unique business coaching, facilitation, training and management consulting, company based in Ontario that has served clients in Ontario and Alberta, Canada.

 

We Educate – Train – Team and Coach as we Facilitate

 

Combining critical thinking principles, academic teaching experience in business and broad experience across business start-ups, sales, marketing, production and operations, strategic and business planning, training, quality, business process improvement, change management, facilitation, values technology, and leadership, Critel collaborates with clients to design and develop their own in-house solutions tailored to the natural personality of the client’s business At the end of the process our clients can work on their own with the use of Critel’s tried and true frameworks, templates and worksheets.

We start with the people who have the key responsibilities to produce results for the business; owner, manager, and through the use of core values survey and analysis and social profiles we ensure any business process or plan developed for their enterprise aligns with “owner” purpose, passion and clarity that serves strategic intent and the strategies adopted by the organization.

We   excel at facilitating for our clients, generating their own solutions, creating alignment, buy-in and commitment to follow-through, measure and implement results and deliverables that are meaningful to the client’s organization.  The principal of Critel is Gary Cerantola, Professional Engineer, MBA, ACCUD.  We work with your team and on your team as we help your organization develop solutions.  Critel’s name comes from addressing the “Critical” CRIT– “Elements” EL required for an enterprise to succeed while facing ever increasing challenges.

No work is too small or too large. Critel draws from its network of associates to provide the right capabilities, experience and skills of its professionals required to meet the scale and scope of the client’s requirements.  Critel is a hands-on professional services provider whereby the team selected to do the job is the team that does the work bringing the right experience and skills to the job and providing full senior practitioner dedication to the client’s requirements.

Critel has developed many business plans for small to large businesses dealing with start-ups, expansions, growth and company reviews.  Critel developed a strategic plan for a start-up radiant heat boiler manufacturer in Calgary and developed their North American Marketing Roll-out plan.

What we do is create Critel Business Knowledge Maps that can be specific to your client needs in order to orient and train you the client and your employees.

 

Our Approach:

Critel starts with the entrepreneur herself and helps her understand who she is and helps her understand how to not only work “In” the business but “On” the business.

It is no secret that organizations that ask the better questions are far more successful in the business arena.  Critel will structure the client’s solution plan in a way that helps them ask the better questions and find the right answers utilizing Critel’s portfolio of tried and true facilitation frameworks, tools, templates and worksheets helping clients create solutions that address the root causes and the core of the problem.  In particular, Critel has developed templates and worksheets to develop the client’s value proposition, strategy and business model.  Using a Treacy & Wiersema value discipline model to develop the value proposition, Critel helps set the context for developing strategy and executing on the business model.

With any transformation project that Critel takes on, our professionals will help our clients focus on awareness and understanding, cultivate acceptance and generate support, genuinely creating a positive belief system as the foundation for alignment, team, and what it takes to achieve your vision.

Critel Planning Framework

Critel Strategic Framework

 

 

Issues Change… Values Endure

A shared values framework is a more effective platform that can enable transformation. For these reasons, Critel introduces a values approach to build a strong foundation for change while providing tools that bring meaning through critical thinking methods while also emphasizing strategic intent to achieve a sustainable approach to solving the problem.

Critel introduces its Layer Cake Approach supported by a beliefs and values foundation which starts with a values survey and transforms into a set of value statements that characterize what the espoused values mean to our clients, their partners, their business, their clients and their key stakeholders.  In a nutshell, Critel takes its client through creative steps that envision possibilities and generate energy to create meaningful solutions also creating leadership accountability and cultivating acceptance and ownership by the organization. Critel engages participants to explore concepts and approaches that are congruent with an organization’s vision, mission, core values and its natural personality to result in Made-In-House” solutions that engender shared ownership and commitment extending right through to execution.

 

Sounds Complicated?

We make it simple and use tools appropriate to the level of the work we do. We adjust our approach to bring the right effort and cost to small, medium and large jobs.  Let’s start with a conversation and you will be amazed at what Critel can do for you as it brings management technology to your organization at affordable prices.

Gary Cerantola

Project Lead, Research, Facilitation & Strategic Planning Lead, Strategy Facilitation, Project and Performance Management, Training and Coaching

Gary Cerantola BSc. Honours, P.Eng. MBA, ACCUD

Principal of Critel Professional Services, Mr. Cerantola is a professional engineer, MBA and Accredited Canadian Credit Union Director (University of Dalhousie and the Credit Union Institute of Canada).  Mr. Cerantola, President of Critel Professional Services brings an engaging facilitation style shaped from years of corporate experience and refined as a result of working with business owners and 11 years of teaching college, under graduate and graduate business courses.   He has taught over 25 different business courses at the college level, (Georgian College) and undergraduate and graduate university levels at Phoenix and Meritus Universities.

Mr. Cerantola also has a background in corporate sales, marketing, market research and market development.  He has consulted in the areas of business planning, management, strategic planning, strategic issues resolution, and sustainability planning, operations planning in the telecommunications and electric power industries and for small and medium businesses including non-profit organizations and has helped entrepreneurs build their business plans.

 

Download pdf An Introduction to Critel Professional Services

The Road to Success – Routines, Rituals and Repetitions

Routines Rituals Repetitions

Forget the BEHAGs (Big Hairy Audacious Goals) for a minute and don’t think practice makes perfect.  Think practice makes permanent.

You start by understanding that our will power is finite.  It’s  like any other muscle we have and as we use it, it depletes, so it will only take you so far in achieving your goal.  You can build willpower if you exercise it in a deliberate manner.  You also must maintain your willpower reserves so you can use this power when you really need it.

Ever wonder why most people can’t keep new year’s resolutions?  They rely solely on will power and eventually succumb to their primal desires.  Bad habit triggers constantly bombard us until they ultimately wear down the will power down that we have.  Ultimately, we capitulate and fall back into our old ways.

Whether we know it or not, 40% of our behaviours are habits

When we take our conscious thinking off the brain gas pedal we slip into subconscious autopilot.  Whatever habits you have engrained in your brain at the time is where your subconscious takes you.  Basically, our brains are lazy and they like to run on auto pilot so they can manage other things.

So, what to do?

Success comes from compounding the effects of the little things that most people think are inconsequential and just don’t do.

Take a look at Gretzky.  Wayne Gretzky would always tuck in the right side of his jersey. This started when he was six years old playing minor hockey in the ten-year old division. Because Wayne was so small, and the jerseys were so big on him, he’d tuck in the right side of his jersey to compensate. He then kept doing it for the remainder of his hockey career.  Superstition or science? I’d say science. High performance athletes, leaders, business people use rituals to put them in a higher state of performance.

Some researchers determine that rituals help us get into a state of deliberate practice, or help us get into deep work.

Rituals, are almost always patterns developed by an external source, and adopted for reasons that might have nothing to do with decision making. Whereas, habits are behaviors that are self-generated. A habit is a decision that someone makes at some point, and then stops making but continues doing.

At the end of the day, when you are creating a goal you want to achieve, make sure it fits with who you are and what’s important to you (your core values).  Next, think about how you can break it down into doable small chunks making it easier for the willpower reserves you have built to execute on your goal.  Then make sure you develop supporting rituals and habits that you will do just automatically through your subconscious.  This will build willpower reserves and enable you to leverage the willpower you do have to get things done.   You want to get into a steady rhythm of daily accomplishment that you can create for yourself.  William James the father of psychology was quoted as saying: “Little by little you build your power”

Then you take that little stuff and let it grow every day as Jeff Olson talks about in his book “The Slight Edge”.  Jeff went from a beach bum to a millionaire building on his little things.  Also, remember this.  “Catch yourself thinking.”  Basically 90% of our thinking is stuck in the past.  Your only point of power is in the now, so replace those old thoughts with thoughts that will help support goals that will create the successful future state you desire.

Gary Cerantola is a YB12 Business Coach and Business Advisor for Critel Professional Services, www.critel.ca

 

Critel Business Knowledge Maps Framework ©

Critel introduces its Critel Business Knowledge Maps Framework © as another tool in its approach to Educate Facilitate and Coach our clients to success.

For the last 15 years Critel has been utilizing a selective array of planning framework techniques, custom designed planning worksheets and templates, critical thinking measures, team building applications, total quality management and performance management frameworks to help clients solve problems and to coach and train their employees.

“Power grows out of ORGANIZED KNOWLEDGE, but, mind you, it “grows out of it” through application and use!”  ― Napoleon Hill, THE LAW OF SUCCESS  

Critel introduces an innovative way to take the mystery out of critical thinking by designing maps for business people as they deploy the tools, techniques and templates Critel uses and leaves behind once your project is completed.   Critel Business Knowledge Maps © are just another tool to support its business philosophy of “Educate, Facilitate and Coach” as the client learns and continues to effectively apply and use Critel tools, techniques and templates.

Critel Business Knowledge Maps © are designed to help the user understand applied business concepts and the What’s and the Why’s of using Critel tools, techniques and templates.

Below is an example used in Critel’s Persistence Business Knowledge Map © that is used in the Perpetuate stage of the Critel 7P Business Coaching Framework.

For more information, please contact Gary Cerantola at gary.cerantola@critel.ca

 

Critel Professional Services Vision Statement

Critel drives thinking from what critical elements are uniquely important to our customers, creating meaningful results through meaningful thinking technology.

Critel Professional Services Mission Statement

Providing solutions-based Business Coaching, Training, Facilitation and Planning Services that focus on client growth as well as their business growth.

Why Choose Us – Critel Professional Services

We will tailor our consulting services to your needs.  Plain and Simple.

Critel Professional Services brings decades of consulting experience in business start-up, business planning, business leadership, and hands-on operations and management experience to address your challenges.   You won’t find business help that targets small to medium sized businesses with a deeper understanding of the impact of business owner values to drive and improve a business.  No matter what your organization, corporate culture, small or large number of employee size or situation, chances are we’ve seen similar problems and helped others work through them.

We start by talking with you about your situation and your needs and your personal goals.   We then draw on our experience and our portfolio of services to help customize the right solution for you and provide the coaching required to achieve the expected results.  We work alongside you and your team every step of the way to help you create your solution, your way.

Get Ready for 2017 – Have Your Best Year Ever

Join Gary Cerantola at the Clever Office 7:00 pm December 15, 2016 for a FREE 60 Minute Presentation on how to have the Best Year Ever in 2017 

Clever Office: Unit 220, 1 First Street, Collingwood, Ontario

Contact the Clever Office at 705 532-1144 or email us at info@critel.ca to reserve your spot.

Link to Flyer: 2017-your-best-year-ever

2017-yb12

Make 2017 Your Best Year Ever – Attend this FREE Keynote Presentation

 

2017 Your Best Year Ever! – FREE 60 Minute KEYNOTE PRESENTATION

This dynamic and motivational presentation experience is like switching on a light.  You can use these practical insights to accomplish better results immediately!  Just imagine if you were able to beat procrastination, meet the challenge of change and achieve breakthroughs in performance and achievement!  If this were true, you would find your “A” game and would out-think, out-work and out-class the competition. The result – more customers, better productivity, more profit and your best year ever in life and business!  You’re sure to gain a great deal from this FREE presentation

5 Reasons Why You Will Benefit

From This Powerful Message

About Beating Procrastination

Practical Insights Into

Why People Fail

And How You Can Be 100% Certain To Hit Your Goals in 2017… Guaranteed!

1. You can expect your performance to improve as a result of this Keynote. Many have experienced this.

2. You’ll get focused on the top priorities for effective personal and business growth in 2017.

3. You’ll discover how to maintain consistent positive action.

4. You’ll learn how to do the most important thing at the most appropriate time in the most effective way.

5. You’ll be better able to turn your individual ‘potential’ into potent, profitable action!

There are 4 specific reasons why people procrastinate. You’ll discover what these are along with the formula for getting done what has to be done at work and at home. This is not an ‘airy fairy’ message in any way! Instead, this is a pragmatic, structured and to-the-point system for taking more action and getting things done in life. You’ll learn how to take action without stress or other common pitfalls that cause people to fail. This will be the best 60 minutes you have ever spent discovering the secrets to beating the failure cycle, overcoming procrastination, focusing your thinking and empowering yourself to win this year!

Gary Cerantola, P.Eng., MBA. ACCUD                                                                                Gary_Cerantola_May2014

Gary has a proven history of working with Business Owners, Managers and individuals to help them accomplish more, grow revenue, improve profits and boost productivity. Gary is an experienced business leader, business executive, quality practitioner, group facilitator, educator, keynote presenter and one on one coach. He has a detailed working knowledge of the leadership and communication skills which will influence people to follow your lead willingly. Whether it’s leading a team, managing difficult behaviour, selling a product/service, or having your best year ever, Gary provides unique and practical insights into how to improve your results.  Gary has helped many business owners in the Collingwood area to build their business plans and teaches business courses for Georgian College having also taught for Phoenix and Meritus Universities.

Here’s What People have been saying:

“A different way of altering my reality or a different way to consider how I can control my reality”

̴ Stefanie McManus

“It was a reinforcement of my beliefs and actions.”    Bob Milthorpe

I learned taking the smaller steps to reach your goal is better than to just leap.  Everything you discussed tonight made so much sense.”    Laura

“Gary explained in great detail, the opportunity of taking charge of your life and gaining great personal success.  Great Job – Thank You.”     David Cubitt, President Wasaga Beach Brewing Company

“I really enjoyed and absorbed all of the material. I was really struck with the failure cycle and feel I am on a much better state of mind to tackle it when it comes up.”    Ross Burley

“Point made gave me a new perspective of looking at goals and how to achieve them.  Starts with emotions and continues through reality.”    Harold Zukerman

“I like the term “Preferred Reality Conditioning”.”    Janet Auty Carlisle 

YB12 Keynote Presentation Comments Aug 25th, 2016

Here’s what some attendees said at the August 25th FREE YB12 Keynote Presentation – 50-minute Presentation on “How to Have Your Best Year Ever!” 

YB12LogoCritelR12_29_14_LogoGary_Cerantola_May2014          Clever Office

 

“A different way of altering my reality or a different way to consider how I can control my reality”

̴ Stefanie McManus

“It was a reinforcement of my beliefs and actions.”   ̴ Bob Milthorpe

I learned taking the smaller steps to reach your goal is better than to just leap.  Everything you discussed tonight made so much sense.”   ̴ Laura

“Gary explained in great detail, the opportunity of taking charge of your life and gaining great personal success.  Great Job – Thank You.”    ̴ David Cubitt, President Wasaga Beach Brewing Company

“I really enjoyed and absorbed all of the material. I was really struck with the failure cycle and feel I am on a much better state of mind to tackle it when it comes up.”   ̴ Ross Burley

“Point made gave me a new perspective of looking at goals and how to achieve them.  Starts with emotions and continues through reality.”   ̴ Harold Zukerman

“I like the term “Preferred Reality Conditioning”.”   ̴ Janet Auty Carlisle

 

NEXT FREE Keynote Presentation YB12 Have the Best Year of Your Life SEPTEMBER 8th, 2016, 7:00 pm at the Clever Office.

Contact Stefanie McManus at the Clever Office at 705 532-1144 to book your attendance 7:00 pm September 8, 2016 at the Clever Office Unit 220, 1 First Street, Collingwood, Ontario

Have Your Best Year Ever! FREE Keynote Presentation

YB12Logo                 critel_logo                     Clever Office

“The whole secret of a successful life is to find out what is one’s destiny to do, and then do it.” Henry Ford

YB12 FREE Keynote Presentation

Date: Thursday, September 8, 2016

Time: 7:00 pm

Place: The Clever Office, 1 First Street, Unit 220, Collingwood, Ontario, L9Y 1A1

YB 12, YOUR BEST YEAR EVER!

Are you at the point of “crystallization of discontent” right now and you know it’s time to make a serious commitment to change in your life, in your relationships, in your business…. ?

Are you getting all you desire from your personal and professional life? How would you like to have your best year ever?

NOT SURE HOW TO BEGIN?

ATTEND A FREE KEYNOTE PRESENTATION!

  • How would you like to create the sort of balance in all areas of your life that you have always dreamed of? How would you like to have the awareness needed to have the power to seize on life now?
  • How would you like to learn how to instruct yourself to do the things you really say you want to do in your life?
  • How would you like to learn how to have the power to change the way you think, the way you speak, the way you feel, the way you act and create and shape the future you always wanted to have.
  • How would you like to give your life focus and positive movement in the right direction?

 

IF THE ANSWER TO ANY OF THESES QUESTIONS IS YES, THEN ATTEND OUR FREE KEYNOTE PRESENTATION.

The presentation is focused on beating Procrastination, getting more done in less time and generally having your best year ever!

The talk will cover:

  • Acknowledging your mindset for excellence to achieve your goals.
  • How to break free from Procrastination and end the failure cycle
  • How to identify and overcome the four reasons we procrastinate.
  • Exploring the three main elements of life, and where we spend most of our time and how not to let the past control your future.
  • Understanding why most people don’t change and that you have the capability to change.
  • How mental barriers get in the way and stop you from achieving what you want from life.

 

By the end of the talk you will have a better understanding of why you do things the way you do to achieve the results you have now.  How you can embrace change to create the life you want. 

You will leave with THREE tools to use to create your future and change your mindset and shape your future and insights you can apply to your approach to life and business that you can start to apply immediately.

Learn about the YB12 Total Focus Workshop

YB12 Program Offerings

 

CALL AND BOOK YOUR SPOT at our Free Keynote Presentation for September 8th, 2016

Contact Stefanie McManus at the Clever Office at 705 532-1144 to book your attendance

1 First Street, Unit 220

Collingwood, Ontario

L9Y 1A1

Or, email: info@critel.ca

Gary Cerantola, P.Eng., MBA, Authorized YB12 Coach

Strategic Planning Consulting Facilitation Services

Strategic Planning Consulting Facilitation Services

Do you want a Strategic Plan? Or do you want a set of strategic choices that you’ve invested in that will affect meaningful change and produce the results you need? 

111Strategic Planning Stick men

Strategic Planning Consulting Facilitation Services

At Critel, we work closely with you in a collaborative way to understand your values, your goals and vision, and then help you build the plan.   We guide you through our vast series of tried and true Critel tools and worksheets as you develop your strategic plan your way with the help you need creating a plan you will “own” and have the confidence it will drive the results you want.

Our style of educating and coaching over the planning process is what provides the added value our clients enjoy as they learn how critical thinking makes them focus on what’s important and how to get results.

We conduct a values based approach and insist that your core value statements are clear, aligned and congruent such that the organization’s overall strategic intent is designed without any foundational discrepancies that could surface when critical strategic decisions are being made.

Aug1_2016_Critel Layer Cake Planning Foundations

 

CSPP

How we do it

We provide insights on knowing who you are as an organization and what will work for you, your business and your customers.

We create a plan that enables your people passion and suits your business personality. That makes it doable.

We provide you with insights on how to evaluate your market and your constituents.

We identify the critical success factors in your market and for your service business.

We show you how to rank the issues you are facing within your business and how to set your priorities

We get to the specifics and show you how to develop a Vision, Mission, Goals, Objectives and Measurable Tactics

We show you how to develop a simple strategy canvas so you can make your offerings unique in the footprint you are working in

We show you how to create a critical few set of measurements to guide success and growth in your business. “What gets measured gets done”

We have the process, templates and forms to make planning easy and repeatable.

About Us

Critel works closely with our clients to understand their strengths and challenges.  We specialize in pinpointing areas that need focused attention leading to a congruent approach from knowledge to strategy to execution to measurable results

Contact Us

Phone: 705 888-7652 Email: Gary.Cerantola@critel.ca Web: www.Critel.ca

Senior Consultant:

Gary Cerantola, P.Eng., MBA, ACCUD with 30+ years of business experience in management, consulting, strategic planning, facilitation and business teaching at university and college levels and in industrial settings.

Gary_Cerantola_May2014 Cropped

 

Populated Critel Client Engagement Process

 

Download our Critel Strategic Planning Consulting Services Brochure

Critel Strategic Plan Brochure

 

Critel Business Plan Consulting – Facilitation

Critel Business Plan Consulting – Facilitation

Do you want a Business Plan or do you want a success formula and a framework to grow your business?

Biz Plan Success Framework

 

 

We work closely with you in a collaborative way to understand your values, your goals and vision, and then help you build the plan.   We guide you through our vast series of tried and true Critel tools and worksheets as you develop your business plan, your way, with the help you need creating a plan you will “own” and have the confidence it will drive the results you want.

Our style of educating and coaching over the planning process is what provides the added value our clients enjoy as they learn how critical thinking makes them focus on what’s important and how to get results.

Aug1_2016_Critel Layer Cake Planning Foundations

Our Tools…Your Plan…Your Way.

We educate, coach and facilitate to help build your plan, your way.

You take away a critical thinking experience, insight into your business and the industry and fully understand how to build competitive advantage through your value proposition, strategy and business model.   Small and medium sized businesses are clearly focused on results.  They have limited resources and must execute effectively to thrive.

The comments that come up time and time again are: “Why do I need to plan?  Things change so fast.”, “I can’t afford the cost of producing a business plan and really… how will it help me?”

Put critical thinking to work as you leverage your every effort to drive towards the business results that are important to you personally and for your company.   Critel helps you focus on Strategy and what it takes to win.  Let us show you how to plan for your business with purpose, win and grow your business.  Then we will help you stay on track.  What gets measured gets done.  We will show you how to develop a dashboard of key performance measures that you can track to keep you on your “A” Game as you work towards your vision.

The outcomes of the Critel Business Plan Process:

CLARITY: Gaining clarity about your business goals that are totally aligned with your set of core values, your social style and your life purpose.

FOCUS: The development of a structured day-to-day plan grounded in routines and driven by an entrepreneurial mindset that you will learn as you work through the Critel Business Planning Process.

GRIT: Mastery tools and Growth Mindset learnings that you will take away to use on your entrepreneurial journey to give you the sustain to meet the challenges and stay the course.

The Complete Plan: Vision, Mission, Value Proposition, Business Model, Core Values, Goals, Objectives, Strategy, Financials and a Balanced Scorecard Strategy Map to measure your Business Key Performance Indicators.

“I contacted Gary feeling very desperate and overwhelmed with my business plan. First impression left me feeling confident and feeling like I could go ahead with my plan. Gary is extremely thorough and efficient. Developing my business plan with flair and fact.  Thank you Gary, I couldn’t have done it without you.” ̴ Ingrid Morris

Your Success is our Business – www.critel.ca

Our Products and Services

Adapting to change and learning new skills are essential to professional advancement and personal enrichment. Critel offers programs that empower individuals and companies to move to the next level. We have found that there are universal opportunities and challenges facing businesses in every industry, regardless of company size.

We offer:

  • Confidential assessment performed by a responsible and knowledgeable business consultant
  • Understanding of your culture and knowledge of your industry
  • A values driven approach congruent with our client’s purpose and passion with a facilitation style that engages all participants

Who We Are

About Us

Critel works closely with our clients to understand their strengths and challenges.  We specialize in pinpointing areas that need focused attention leading to a congruent approach from knowledge to strategy to execution to measurable results

Contact Us

Phone: 705 888-7652 Email: Gary.Cerantola@critel.ca Web: www.Critel.ca

Senior Consultant:

Gary Cerantola, P.Eng., MBA, ACCUD with 30+ years of business experience in management, consulting, facilitation and business teaching at university and college levels and in industrial settings.

Gary_Cerantola_May2014 Cropped

 

Download our Business Plan Brochure

Critel Business Plan Brochure